Travel Agent Academy

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Travel education has never been so fun & easy.

Making Bookings

· Generating a Quote

· How to Book Hotels, Flights, Cruises, Car Rentals, Activities, Tours & Travel Insurance

· Creating an Itinerary

· Booking Requirements

Managing Bookings

· Making Payments on a Booking

· Modifying A Reservation (Date Changes, Cancellations, Special Requests, Add/Remove Travelers)

· Retrieving Bookings & Sending Confirmations to Clients

· Input Booking/Commission Data into Custom Travel CRM

Engaging With Clients

· Sales Tactics & Strategies

· Communication Skills

· Customer Service

· Email Templates, Text Deals & Notifications, Follow-Ups

Managing the Money

· Service Fees & Mark-ups

· Net & Gross Payments

· Maximizing Agent Commissions

Minimizing Fraud

· E & O Insurance

· Agents Guide to Fraud Protection

· Safety Measures to Follow Prior To Booking A Reservation

· Securely Processing Credit Cards

Suppliers & Partners

· Direct Access to 10+ Supplier Booking Engines

· Which Suppliers to Use?

· Supplier Commission Brackets

· Building Supplier Relationships

· Leveraging Our Partnerships for Success

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