Unfortunately, the travel industry is no stranger to fraudulent activities. It’s possible that you, yourself, as a travel agent, will run into suspicious instances with clients throughout your career. But don’t worry, we’re here to help you spot the signs. Here are the 3 red flags of fraud that you should beware of:
Last-minute bookings (travel date is within 2 weeks)
If a client is trying to book a last minute trip, that can potentially be a cause for concern. It is common knowledge that it is best to book trips well in advance, so last minute bookings come off as suspicious. It’s not necessarily fraudulent or wrong, but it is a red flag to beware of.
Cardholder name and traveler name do not match
If the name of the traveler and the name on the credit card that they provide to you for payment are not the same name – that is definitely cause for suspicion. To avoid any possible issues, ask your client for a credit card that has their name on it and clearly belongs to them.
Client is eager to book & finalize reservation
It’s normal to be excited about travel, sure. But still, as exciting as travel is, it generally is the kind of purchase that clients don’t rush to make. They generally require some time to contemplate and consider before finalizing a booking. That’s why it can be suspicious whenever someone tries to rush the process.
Although these three red flags don’t guarantee fraudulent activity, they are signs that you should watch out for. If your client is someone you know and trust personally, or if it is a client that you have served for a while, then you may use your discretion in those cases. Nonetheless, stay vigilant.
If you are suspicious of fraud, please email us at email@example.com so we can manually review the CC authorization form before making a payment. You will be responsible for damages otherwise on fraudulent CC bookings.