The short answer is, “Yes, people do still hire travel agents.”
Now let’s dive into the long answer.
You’re probably asking this question because you want to be a travel agent, but you’re wondering why anybody would work with a travel agent when they can easily book their trip online through Expedia or some other website.
You’ll be pleasantly surprised to hear that many people do still hire travel agents nowadays – more than ever, in fact. This is because the value that travel agents bring to the table is undeniable.
Here are three reasons why people still hire travel agents:
1. Travel agents provide valuable insight and information to your clients
A traveler’s experience is generally determined by their expectations versus reality. For example, when TikToker Lexi Jordan visited the Amalfi Coast in Italy, she was frustrated because traversing through the area was a lot more challenging than she anticipated. As a travel agent with specialized knowledge, you will be able to ensure that your clients have an incredible experience on their trip because you will be able advise them on what to expect and make arrangements that are best suited for them.
2. Travel agents provide clients with concierge service during their trip
As a travel agent, not only will you be booking travel arrangements for your clients, but you will also be their direct point of contact should any issues arise during the trip itself – this sort of service is invaluable!
3. Travel agents’ services do not come as an additional expense for clients
There’s a common misconception that using a travel agent comes with an additional cost. In general, this is not true! As a travel agent, you’d make your money directly from suppliers by earning commission. If anything, you might save your client some money because you would have access to exclusive rates and better insight!